Privacy Policy

1. Introduction

SummAxis (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website summaxis.com and use our content automation platform and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, SummAxis is the data controller.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

• Request a demo or contact us
• Create an account or subscribe to our services
• Sign up for our newsletter
• Respond to surveys or communications

This information may include:

• Name and job title
• Email address and phone number
• Company name and size
• Industry sector
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

We collect this information using privacy-friendly analytics that do not use cookies or track you across websites.

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners and resellers
• Marketing partners
• Publicly available sources

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process and respond to your enquiries
• Schedule and conduct product demonstrations
• Send you marketing communications (with your consent)
• Analyse website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorised access
• Enforce our terms and conditions

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for the performance of a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these are not overridden by your rights
• Legal Obligation: Where processing is necessary to comply with a legal obligation

5. Sharing Your Information

We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as hosting, analytics, and customer support
• Business Partners: Trusted partners who help us deliver our services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

6. International Transfers

Your information may be transferred to and processed in countries outside the UK and European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by the UK/EU
• Transfers to countries with adequate data protection laws
• Other legally approved transfer mechanisms

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• As long as we have an ongoing relationship with you
• As required by applicable laws and regulations
• To resolve disputes and enforce agreements

When personal data is no longer required, we securely delete or anonymise it.

8. Your Rights

Under data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data to another organisation
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details below. We will respond within one month.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: